Listed below are answers to some of the more frequently asked questions asked by residents and their families. If you have a question not listed below or would like more information on a particular topic, contact the community hospitality director at 586-751-6200.
A: Long-term care residents must either pay privately or cover charges
through Medicaid or long-term care insurance. Verify coverage with your
insurance provider. Contact the community for information on short-term
care costs. A: We do not require a security deposit, but new Nursing Care residents
must submit payment verification information before moving in
(insurance, private payment or Medicare). A: We schedule regular trips to parks, shopping centers, restaurants,
entertainment venues and more. Within our community we offer game and
movie nights, resident clubs, special musical performances and other
events as requested by the residents. Our staff will make regular
visits with residents who are unable or choose not to participate in
activities. A: No, we welcome residents of all faiths. A: Medical care is directed by each resident’s physician working with
Sanctuary at the Abbey’s medical director. Our trained staff includes a
dietitian, licensed nurses, certified nurse aides and social workers.
Physical, speech, restorative and occupational therapy are also
available. A: A member of our nursing staff will contact the family in the event a resident has a health issue or is hospitalized. A: Yes, in fact we encourage it. Guests simply pay for their own meals. A: Regular visits by family pets can be arranged. Please contact the community hospitality director for more information. A: Our Sanctuary neighborhood includes rehabilitation services. Our
integrated rehabilitation teams provide high quality, short-term care
for our residents and other seniors following hospitalization. A: General community visiting hours are 9 a.m. to 8 p.m. We can also accommodate other schedules.
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